We Run the IT and Security for Texas Businesses That Are Tired of Doing It Themselves.
Flat-rate managed IT and cybersecurity for Central Texas businesses. 24/7 support staffed locally. The monthly bill stops moving on you.
If any of this sounds like your week, we can fix it.
Unexpected Downtime
Your server dies on a Tuesday morning. Nobody can work. The vendor voicemail says to leave a message.
24/7 Proactive Monitoring
Our monitoring catches most issues before anyone at your office notices anything is off. The ones that need a person get one within minutes, not whenever a queued ticket bubbles up.
Ransomware Anxiety
Three Texas appraisal districts hit by ransomware since 2022. You've read the stories. You don't actually know if your business would survive it.
Multi-Layered Cybersecurity
EDR on endpoints, email filtering, MFA where it counts, and dark web monitoring — plus backups we test by restoring from them quarterly, which is the only way to know whether your recovery plan is real or aspirational.
IT Support Disappears
You call your IT vendor. Voicemail. You leave a ticket. Three hours later, still nothing. You give up and try to fix it yourself.
Someone Actually Picks Up
When you call, a real person in Kyle picks up. If we can’t fix it remotely, we drive over. Tickets don’t vanish into a queue because we don’t have one of those.
Surprise IT Bills
One bad month and your IT bill doubles. You can't budget when every invoice is a guessing game.
Flat-Rate, All-Inclusive Pricing
One monthly fee covers monitoring, help desk, patching, and security. We don’t bill hourly for routine work, so the IT line in your budget stops being a moving target.
Slow, Outdated Systems
Your team loses an hour a day to slow computers and frozen apps. Add it up. That's weeks of work a year.
Lifecycle Hardware Management
We track every device and replace machines before they start dying, not after. Patches stay current. The lockups and slow-app moments that quietly cost your team hours mostly go away.
No IT or Security Roadmap
Every IT decision is a fire drill. Nobody on your team is paid to think about what's coming in six months.
vCIO Strategic Planning
Every quarter we sit down with you and walk through what’s on the horizon for the business and what that means for the IT and security stack. Decisions get made in advance instead of in response to something failing.
Our Services
Managed IT & Cybersecurity — One Flat Monthly Fee
We run your IT and your security so your team can stop wrestling with it — one bill, one number to call, and a team that already knows your setup.
Managed IT Services
Monitoring around the clock. Unlimited help desk. Patching that actually happens on schedule. One monthly fee covers all of it.
Cybersecurity
EDR runs on every device. Email filtering catches the obvious phishing before anyone clicks it, and we put MFA in front of anything that would hurt to lose. Once a quarter we train the team on the phish that get past filtering — because some always do.
Backup & Recovery
Encrypted backups that run automatically. We test the restores quarterly. When ransomware hits or a server dies, you’re back online in minutes, not days.
VoIP Business Phones
Hosted phone systems that scale from a five-person office to a five-hundred-seat operation. Call routing, voicemail-to-email, and mobile softphones come standard — without the on-prem PBX maintenance contract you’re probably still paying for.
Why safemode IT
Closer to having your own IT department than to having a vendor.
Most MSPs sell you a contract and then disappear into a ticket queue. Clients in Kyle, San Marcos, Bastrop, and Austin get a dedicated team that knows their setup, picks up the phone, and tells them what’s coming next.
We Watch Before Anything Breaks
We monitor every system around the clock. Most issues we resolve before anyone at your office notices something was wrong.
One Predictable Bill
One monthly fee covers unlimited support. Your IT budget stops being an open question.
Based Here, Not Just Serving Here
We live in Central Texas. On-site visits to Kyle, San Marcos, Bastrop, and Austin happen by people who pick up when you call.
A vCIO Comes Standard
Every client gets a virtual CIO who builds the IT and security roadmap and reviews it with you quarterly. Not a separate invoice.
Where We Work
Managed IT & Cybersecurity Across Central Texas
Headquartered in Kyle and serving Kyle, San Marcos, Bastrop, and Austin — with on-site and remote support throughout the I-35 corridor.
Kyle, TX Our headquarters. Your neighbors. Fastest on-site response in the area.
San Marcos, TX Serving growing businesses along the I-35 corridor and Texas State area.
Austin, TX IT and security for Austin businesses that need responsive support from a team that doesn’t have to fly anyone in.
Bastrop, TX Local IT and cybersecurity for a community that’s growing fast and outgrowing patchwork tech support.
By the Numbers
A few numbers, lightly explained.
- 99.9% Guaranteed Uptime SLA
- <15min Avg Response Time
- 600+ Endpoints Protected
- 41 TB Data Protected
- 15+ Years Texas IT Experience
- 24/7/365 SOC Monitoring & Support
Client Reviews
Here's what our clients say when nobody from safemode IT is in the room.
"Since switching to safemode IT, our downtime has dropped to near zero. They responded to a server failure at 10 PM on a Friday and had us back in 40 minutes. I didn't even know there was a problem until it was solved." — Sarah M., Operations Director, Kyle Dental Group
"Their security monitoring caught a ransomware attempt before any data was encrypted. I don't want to think about what would have happened. Worth every dollar — and then some." — James R., Owner, Hays County Law Group
"Moving our whole office to Microsoft 365 was painless. They handled migration, training, and setup in one weekend. The flat monthly billing makes IT budgeting easy for the first time ever." — Maria L., CEO, Lone Star Property Management
Industries We Serve
Compliance and security look different in every sector — we’ve worked through yours.
- Healthcare: HIPAA-compliant IT
- Legal: Secure document management
- Finance: PCI-DSS ready
- Appraisal Districts: CAMA, state compliance & ransomware protection
Common Questions
Frequently Asked About Managed IT & Cybersecurity in Central Texas
- What managed IT and cybersecurity services does safemode IT offer? Managed IT, cybersecurity, Microsoft 365 and cloud, backup and recovery, 24/7 help desk, vCIO and IT consulting, plus VoIP phones. All under one monthly plan with no itemized invoices for routine work.
- How quickly do you respond to IT problems or security incidents? Under an hour for standard issues. For outages and ransomware, we're on-call 24/7. Those don't happen at 9 a.m. on a Tuesday.
- Do you offer flat-rate managed IT pricing? Yes. Every plan bundles unlimited help desk, monitoring, and patching into one monthly fee. Your IT budget stops moving on you.
- Are you HIPAA-compliant for healthcare clients? Yes. We sign BAAs, run annual risk assessments, and handle HIPAA-compliant IT for healthcare clients across Hays and Bastrop Counties.